HDFC Standard sold me a savings assurance policy in January 2010. The monthly premium was Rs 10000 and tenure was 10 years. The premia was remitted for 16 months. Only later did I realize the information given by the company’s executive when selling the policy was false and misleading. The company has also not accepted my request for adding my daughter’s name to the list of nominees saying I already have my mother named as the nominee. The grievance cell said I should have returned the policy within 15 days of receiving the documents if I had not wanted to continue with it. Now, if I stop servicing the policy, I will lose all the money I have invested. What should I do now?
You should write to Chairman HDFC Standard and if no solution comes out then submit your grievance to Insurance Ombudsman of your state. Do not be disheartened and keep trying.
