My aunt (52) had taken a health policy, after getting all the required tests done. She had paid the premium regularly for the last two years. The payment falls due in mid March every year and this year, it just slipped her mind. The company also did not send any premium notice. In April, she remembered and sent the premium- while the branch manager has accepted the cheque for continuation of the old policy; the central office is adamant and wants to treat it as a new policy?

The Insurance Company is right. You have to be careful in paying premium on time. It is suggested – you should use an insurance broker firm (who can help with reminders at the right time) so that this type of problem does not occur.